WARRANTY PROGRAM

We do our best to stand by our products. Each Decky is made to last so we make our warranty simple. If the locking mechanism breaks, any hardware falls out, or a product is sent to you broken, we'll replace it free of charge. Reach out to us on the contact page in order to start your warranty claim. We may ask for pictures of the product when we email you so that we can try and improve going forward!

​

The one stipulation we do have regarding our lifetime warranty is to our water resistant models. These products are designed with a custom o-ring that is compressed by the locking mechanism in order to keep your pouches or tobacco safe from the elements. Like any O Ring or gasket, these will wear out over time. We do use top end materials and have had these o rings custom made for us, but wear does happen. We will warranty the O Ring for 1 year from purchase.